We aim to despatch all our dog goodies within 3 business days. Should there be a significant delay outside of this timescale, we will contact you via email to notify you.
AUSTRALIAN CHRISTMAS DELIVERY CUT-OFF DATES
1st December - WA, Far North QLD, Interstate regional, remote areas in Victoria.
11th December - Interstate metro, Victorian regional areas
15th December - Victorian metro
Please allow for disruptions to shipping times due to ongoing issues as a result of the COVID-19 pandemic.
INTERNATIONAL DELIVERY
is between 15-21 business days. International delivery times can vary significantly between countries, and this can be further impacted by customs clearance regulations in the destination country.
Please allow for SIGNIFICANT disruptions to shipping times due to ongoing issues as a result of the COVID-19 pandemic.
BACK ORDERS
Due to the extremely high demand of certain products, it has been necessary for us to implement the facility to place back orders on out of stock items.
Please note, if you add out of stock items to your order, then your entire order will not be shipped until all products are in stock. If you require in stock items to be shipped sooner, we would suggest you put these on a separate order.
Back orders must be paid in full at the time of ordering.
